BITÁCORA

Captain Edition U.S. Privacy Notice

Standalone Captain Edition v4.10 sales only

Public privacy notice for U.S. Captain Edition v4.10 sales
October 24, 2026

Effective date: October 24, 2026

This Captain Edition U.S. Privacy Notice explains how BITÁCORA LLC (“BITÁCORA,” “we,” “us,” or “our”) handles personal information in connection with the U.S. purchase, personalization, delivery, support, and administration of BITÁCORA Captain Edition v4.10 (“Captain Edition”). It does not describe the separate BITÁCORA SaaS product, software accounts, subscriptions, app usage, Mexico/ARCO processing, or non-U.S. sales.

1. Information We Collect

When you purchase or inquire about Captain Edition, we may collect: (a) purchaser name and contact information, such as email address; (b) Licensed Business name and information used to personalize the delivered files; (c) order information, such as product/edition, price, order identifier, payment status, and transaction metadata supplied by the checkout/payment provider; (d) checkout and security information automatically generated by the website or service providers, such as timestamps, IP address, browser/device information, and security/fraud signals, if those technologies are enabled; (e) fulfillment records, including delivery address/email, delivery timestamp/status, and file/version information; and (f) support communications and records of refund, replacement, privacy, or other requests.

Payment card information is entered through the payment/checkout provider selected for the transaction. BITÁCORA does not require full payment-card numbers in Captain Edition personalization or fulfillment fields. The provider may return limited transaction, payment-status, fraud-prevention, and account metadata to BITÁCORA.

2. How We Use Information

We use Captain Edition transaction information to: process and document the purchase; personalize and deliver the purchased files; administer and enforce the Single Business License; provide customer support and technical replacement; prevent fraud, abuse, or unauthorized access; maintain transaction, accounting, legal, and security records; respond to lawful requests; and enforce our agreements and protect rights.

Transactional communications about an order, delivery, refund, license, security issue, or policy affecting the completed transaction are not marketing messages.

3. How We Disclose Information

We may disclose information to service providers that help us operate the Captain Edition transaction, such as payment processing, website/checkout hosting, email or file delivery, security, and customer-support providers; to professional advisers such as lawyers, accountants, auditors, and insurers when reasonably necessary; to government authorities or other parties when disclosure is legally permitted or required, including where necessary to protect rights, safety, or security and permitted by applicable law; and to a buyer, successor, investor, or restructuring party in connection with a merger, financing, acquisition, sale of assets, or similar transaction, in each case subject to applicable law and appropriate safeguards.

For the Phase 1 Captain transaction, BITÁCORA does not sell Captain purchase information for monetary or other valuable consideration and does not use it for cross-context behavioral or targeted advertising. If those practices change, this notice will be updated and any legally required choices will be provided before the changed processing begins.

Digital publication and reader privacy. Because Captain Edition is a digital publication, certain states impose heightened protections on records identifying a user’s purchase of or access to books or electronic publications. BITÁCORA will handle subpoenas, court orders, law-enforcement requests, and other demands for such records in accordance with applicable legal-process, notice, preservation, and reporting requirements.

4. Cookies and Checkout Technologies

Captain product and checkout pages may use cookies or similar technologies needed to operate the website, process checkout, prevent fraud, maintain security, remember transaction state, measure basic site performance, or provide requested functionality. Payment, hosting, security, email, analytics, or other service providers may collect technical information through the services they provide, including information that may be generated over time or across websites or services depending on the provider and configuration. BITÁCORA does not intentionally enable those providers to use Captain purchase information for their own cross-site behavioral advertising.

Do Not Track and privacy signals. BITÁCORA does not treat a legacy browser “Do Not Track” signal, by itself, as a request to change the transaction-processing practices described in this notice. Where applicable law requires BITÁCORA to recognize a legally operative opt-out preference signal, BITÁCORA will honor that signal as required. Because the Captain checkout is not intended to sell personal information or use it for targeted advertising, such signals generally do not change the transaction fulfillment uses described here.

5. Retention

We retain Captain Edition information for as long as reasonably necessary for the purposes described above, including fulfillment, customer support, license administration, accounting/tax records, fraud/security, dispute resolution, and legal compliance. Different records may be retained for different periods. Deletion requests may not require deletion of information that we must or are permitted to retain for legal, accounting, security, transaction, or agreement-enforcement purposes.

6. Security

We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information we handle. No method of online transmission or storage can guarantee absolute security.

7. Privacy Requests

Depending on applicable law and the context of the transaction, you may have rights concerning personal information we maintain about you. You may contact support@getbitacora.com with the subject line “Captain Privacy Request” to request access, correction, or deletion, or to ask a question about our handling of Captain purchase information. We may verify identity and authority before acting on a request, and legal exceptions may apply.

Because the Captain Edition is licensed for business use, some state consumer-privacy rights may not apply to information handled solely in a commercial or business-representative context, and some privacy statutes apply only after specified thresholds are met. BITÁCORA will comply with rights that apply to the actual transaction and data practices.

8. Adults and Business Use

Captain Edition is intended for purchasers age 18 or older and for business/professional use. We do not knowingly seek personal information directly from children through Captain Edition checkout.

9. Changes to This Notice

We may update this notice if the Captain Edition sales process, service providers, or legal requirements change. We will post the revised notice with a new effective date and provide additional notice when required by applicable law. The current notice will remain accessible through the Captain product/checkout privacy link and the website privacy link.

10. Contact

Privacy questions and requests: support@getbitacora.com
Website: getbitacora.com